Hello?
When my younger son had enough money to purchase his first cell phone, we decided that it would be helpful is H also learned how to use a phone especially as he gained more independence. My main concern was the 200 text limit each month for his younger brother (yes, this was a few years ago). I was at work when I received an email from our mobile provider stating that we owed more than $300 that month in internet usage. Checking the phones online I noticed H’s phone was on the web daily. I was both aghast and proud of his new skill. Knowing what he could have stumbled across on the web we were grateful it was only weather however, not grateful enough to assume the extra payment. I explained to the mobile provider that he was a special needs guy interested in the daily weather and we were unaware that he was able to navigate onto the web each day. They agreed to waive the fee and I signed up for $10 a month to provide him his weather updates. When we switched to smartphones, our second bill showed an additional $60 that month in app purchases again, tied to his number. Apps like NFL workout, which we were confident he wasn’t even using. The mobile provider added a purchase block on his phone yet the next month the charges were still there. The provider insisted that he had purchases blocked but after some investigating it was discovered he didn’t purchase apps, he apparently bought subscriptions every month.
Now that H is living away from home, we are working on FaceTime, probably more for me than for him. We have progressed from looking down his ear canal to staring at his ceiling with just the very top of his head at the bottom of the screen. We try to direct him. “Can you move the phone up a bit, a little more, can we see your face, Whoa!, too close, we can only see your nose, can you back it up just a little, where did you go, you know what, never mind, it’s fine”. I can see parts of him and even if it is only a close up of one eye, it gives me a little peace of mind.
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